What Protection Should the Law Provide for Elders?

There has evolved a special practice area called “elder law” but the field is typically cases of old people who are ripped off, abused or neglected by their family members or hired caregivers. This discussoin involves a consumer who is now 95 years of age and remarkably still has all his faculties. He hired Home Depot’s THD At Home Services to take care of all aspects of contracting for repairs to the roof of his home. Home Depot completely shirked its responsibilities and exposed the plaintiff to direct dealing with the contractors it hired. He was presented with invoices for extra work in violation of the agreement with THD. He became extremely upset about this treatment and the company’s utter disregard for him and the promises it had made to protect him in these regards. Despite numerous written demands the corporate defendant remained indifferent to his claim. Their attitude hasn’t changed since a lawsuit was filed. Evidently they think there must be substantial economic loss on the transaction or there is no risk of other damages being awarded. For discussion: should the law specially protect elders in our society when subjected to unfair or deceptive business practices, and what harm is necessary to entitle a claimant to compensation?
Please see the article: Consumer Protection for Elders, California Case Brief

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